Payment Processing for Field Service Business

You finish the job, the customer is standing right there, and you still cannot collect payment without pulling out a different app or sending them a clunky link from a third party tool. Knockio fixes that with built-in payment processing. Tap to pay, text to pay, credit cards, and ACH, all tied directly to the job, no separate merchant account required.

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Can home service businesses accept tap to pay and text to pay in one platform?

Yes. Knockio includes built in payment processing that lets home service businesses accept tap to pay straight from a technician's phone, send text to pay links for customers who are not on site, and process credit card and ACH payments. Every payment ties automatically to the job and invoice, so you are not reconciling numbers across two or three different systems like you would with a separate processor bolted onto ServiceTitan or Jobber.

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Everything You Need, Built Into One Platform

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Credit Card and ACH Support

Let homeowners and commercial clients choose between cards and bank transfers, all through the same built in processor.

Trusted by 100’s of customers

Join hundreds of growing teams using Knockio to manage leads, sales, field teams, and customer relationships.

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Manage Every Proposal From First Estimate to Signed Job

Stop guessing what has been collected and what is still sitting out there. Knockio gives owners and office managers one real time view of payments across every job, crew, and customer, whether you run a single truck or a multi location operation.

Instant Payment Updates

The moment a payment comes in, whether in person, online, or by text, the job record and invoice update automatically. Your books stay accurate without anyone touching a spreadsheet.

Automated Payment Reminders and Auto Pay

Set up automatic reminders for unpaid invoices and recurring schedules for maintenance contracts, pest control treatments, and lawn care plans. Knockio's automation builder handles the follow up so your team does not have to.

Built In Trust That Leads to Higher Close Rates

Offering tap to pay, text to pay, and online links signals professionalism to homeowners and commercial clients alike. That trust translates directly into closed jobs and faster payments.

Frequently Asked Questions

Everything Teams Ask Before Using Knockio Service CRM

Service teams need more than a basic contact list. Knockio connects customer records, leads, jobs, estimates, schedules, crews, invoices, payments, and field updates. It helps sales, office, and field teams work from the same information, so jobs move faster with less confusion.

Yes. Knockio includes its own built-in payment processing, supporting credit cards, ACH, tap to pay, and text to pay, with no need to connect a separate third party processor.
Yes. You can log manual payments against any invoice for accurate accounting and job financial tracking, even when the payment did not go through Knockio.
Yes. Text to pay and online payment links let customers pay securely from their phone or computer, even if they are not on site when the job wraps up.
By combining instant invoicing, multiple payment options, and automated reminders in one platform, Knockio removes the friction and delays that come from juggling separate billing, payment, and accounting tools.