Payment Processing for Field Service Business

You finish the job, the customer's standing right there, and you still can't collect without opening a different app or sending a clunky third-party link. Knockio fixes that with built-in payment processing: Text-to-Pay links, card, and ACH, all tied directly to the job and invoice.

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Can home service businesses collect card and ACH payments in one platform?

Yes. Knockio includes built-in payment processing that lets you send Text-to-Pay links to customers who aren't on site and process card and ACH payments. Every payment ties automatically to the job and invoice, so you're not reconciling numbers across two or three systems like you would with a processor bolted onto ServiceTitan or Jobber.

Payment processing preview

Everything You Need, Built Into One Platform

Take card payments tied directly to the job and invoice

Take card payments tied directly to the job and invoice

Take card payments tied directly to the job and invoice, so every dollar lands on the right record.

Accept Payments However Customers Want to Pay

Take card payments tied directly to the job and invoice

Take card payments tied directly to the job and invoice, so every dollar lands on the right record.

Send a payment link to customers who aren't on site

Send a payment link to customers who aren't on site; they tap and pay from anywhere.

Let customers pay by card or bank transfer (ACH)

Let customers pay by card or bank transfer (ACH), and log cash and check payments on the job too.

Payments Connected to Every Job

The moment a payment lands, the job record and invoice update automatically

The moment a payment lands, the job record and invoice update automatically — no spreadsheet.

See what's been collected and what's still outstanding across every job

See what's been collected and what's still outstanding across every job, crew, and customer.

Because every payment ties to its job and invoice, collected and outstanding amounts stay reconciled

Because every payment ties to its job and invoice, collected and outstanding amounts stay reconciled without a spreadsheet.

Bill Recurring Services on a Subscription

Put maintenance plans, pest treatments, and lawn-care on a subscription

Put maintenance plans, pest treatments, and lawn-care on a subscription that generates an invoice every billing cycle, so recurring revenue goes out on schedule.

Each subscription invoice sends by text or email and collects by card or ACH

Each subscription invoice sends by text or email and collects by card or ACH, just like any other invoice.

Every recurring invoice lives on the same customer and job record

Every recurring invoice lives on the same customer and job record, so nothing has to be re-entered.

A Payment Experience That Builds Trust

Offering Text-to-Pay and online payment links signals professionalism

Offering Text-to-Pay and online payment links signals professionalism to homeowners and commercial clients alike.

That trust translates directly into closed jobs and quicker payments

That trust translates directly into closed jobs and quicker payments.

Because every payment ties to the job, your numbers stay accurate

Because every payment ties to the job, your numbers stay accurate without anyone touching a spreadsheet.

Trusted by 100’s of customers

Join hundreds of growing teams using Knockio to manage leads, sales, field teams, and customer relationships.

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Manage Every Payment From First Collection to Cleared Funds

Stop guessing what's been collected and what's still sitting out there. Knockio gives owners and office managers one real-time view of payments across every job, crew, and customer — whether you're running one crew or a dozen.

Instant Payment Updates

The moment a payment comes in — in person, online, or by text — the job record and invoice update automatically, so your books stay accurate on their own.

Automated Payment Reminders and Auto Pay

Set automatic text or email reminders for unpaid invoices, so the automation builder handles the follow-up instead of your office chasing every one.

Built In Trust That Leads to Higher Close Rates

Offering Text-to-Pay and online payment links signals professionalism to homeowners and commercial clients — and that trust translates into closed jobs and faster payments.

Frequently Asked Questions

Everything Teams Ask Before Using Knockio Service CRM

Collecting on the spot changes your cash flow. Here's how Knockio's payments work.

Yes. Knockio includes built-in payment processing that supports credit cards, ACH, and text to pay. You apply for a merchant account to enable it, and once approved, payments run inside Knockio and tie to the job and invoice.
Yes. You can log manual payments against any invoice for accurate accounting and job financial tracking, even when the payment did not go through Knockio.
Yes. Text to pay and online payment links let customers pay securely from their phone or computer, even if they are not on site when the job wraps up.
By combining instant invoicing, multiple payment options, and automated reminders in one platform, Knockio removes the friction and delays that come from juggling separate billing, payment, and accounting tools.

Customer Reviews

What Field Service and Sales
Teams Say About Knockio

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This app is the best thing that has happened to our company! Asad is absolutely amazing! He is so responsive, it doesn't matter what time of day he is on it! I highly recommend this company add this app!

Lacey Jackson

Lacey Jackson

⭐⭐⭐⭐⭐

Knockio is a great product! We use it for our roofing sales canvassing. Their support team is responsive and fixes issues immediately. Highly recommend!

Ben Loveland

Ben Loveland

⭐⭐⭐⭐⭐

The support team is awesome. The live tracking feature is very useful. The pricing is fair as well!

Bar Galanti

Bar Galanti

⭐⭐⭐⭐⭐

Knockio is the best! My team and I absolutely love using it - it is so user friendly and simple. Support is brilliant too, nothing is ever too much trouble. The best on the market. Thanks Knockio!

Georgia Hancocks

Georgia Hancocks

⭐⭐⭐⭐⭐

We love Knockio so far! It is solving a lot of the issues of the other canvassing apps. The team have worked with us providing excellent fast support. Highly recommend if you're seeing people face to face.

Sarah Bennett

Sarah Bennett

⭐⭐⭐⭐⭐

Amazing app! Definitely has helped out my team a whole lot from our previous canvassing software. They identified what we were struggling with and needed, and everything has been addressed. Highly recommend.

Ayana Hall

Ayana Hall

⭐⭐⭐⭐⭐

See Knockio In Action

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Plan campaigns, capture leads, dispatch crews, manage jobs, and update customers from anywhere. Your canvassing and field service work stays connected in one app.

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