Send and receive texts with customers right from the job record
Send and receive texts with customers right from the job record.
Business Texting, Email, and Calling Software
A customer texts your tech's personal phone about an appointment, and now that detail lives nowhere but one person's pocket. Knockio fixes that: bring your own business number or grab a new one, send and receive calls and texts, and connect your email — all tied directly to the job. Every conversation lives where your whole team can see it.
Schedule a DemoCan I use my own business phone number for texting and calling customers?
Yes. Knockio lets you bring your own existing business phone number or get a new one inside the platform, then send and receive both calls and two-way SMS texts from that number. You can also connect your existing business email, so every call, text, and email logs automatically to the right job record instead of disappearing into someone's personal phone.
Everything You Need,
Built Into One Platform
Send and receive texts with customers right from the job record
Send and receive texts with customers right from the job record.
Calls and Texts, Built Into the Job
Make and take calls from the same business number your office and reps use
Make and take calls from the same business number your office and reps use.
Every call and text attaches to the job's activity history the moment it happens
Every call and text attaches to the job's activity history the moment it happens.
Email Without the App Switching
Link your existing email account so it lives alongside calls and texts
Link your existing email account so it lives alongside calls and texts.
Email stays tied to the customer and the job, not a separate inbox
Email stays tied to the customer and the job, not a separate inbox.
No jumping between an inbox, a phone, and the CRM to piece a conversation together
No jumping between an inbox, a phone, and the CRM to piece a conversation together.
A Single Source of Truth for Every Conversation
Calls, texts, and emails log themselves to the job the moment they happen
Calls, texts, and emails log themselves to the job the moment they happen.
The whole team sees the conversation history, so a handoff never loses the thread
The whole team sees the conversation history, so a handoff never loses the thread.
Communication lives on the job record, so it survives when a rep leaves
Communication lives on the job record, so it survives when a rep leaves.
Built to Support Sales and Service
Bring your own business number or provision a new one
Bring your own business number or provision a new one, and assign the right number to each team member.
Pair with the automation builder to send scheduled texts and emails
Pair with the automation builder to send scheduled texts and emails, like appointment reminders or "we're 15 minutes away" alerts.
From a solar quote follow-up to a pest treatment reminder, every touch is organized by job
From a solar quote follow-up to a pest treatment reminder, every touch is organized by job.
Trusted by 100’s of customers
Join hundreds of growing teams using Knockio to manage leads, sales, field teams, and customer relationships.
Manage Every Customer Touchpoint From
First Contact to Final Job
Whether it's a pest-control company sending treatment reminders, a roofing crew confirming a job-site arrival, or a solar company following up on a quote, Knockio keeps every call, text, and email organized by job — so your team always knows the full story.
Instant Message Logging
Every call, text, and email logs automatically to the job's activity history the moment it happens, with zero manual note taking from anyone on your team.
Automated Follow Up Messaging
Combine communication with the automation builder to send scheduled texts and emails — appointment reminders, arrival alerts — without lifting a finger.
A More Professional, Responsive Experience
Customers get fast, professional responses from a business number they recognize, helping landscaping, pool, and home security companies build trust and earn repeat business.
Frequently Asked Questions
Everything Teams Ask Before Using Knockio Service CRM
Customer conversations shouldn't live on personal phones. Here's how Knockio keeps them on the job.
Yes. Bring your existing business number or provision a new one inside Knockio, then send and receive both calls and two-way SMS from it.
Yes. Every call, text, and email attaches to the job's activity history the moment it happens, with no manual note-taking, so the record is always complete.
Yes. Link your current business email so email sits alongside calls and texts on the same job record, keeping every conversation in one place.
Yes. Using the automation builder you can schedule texts and emails like appointment reminders and arrival alerts, so routine follow-ups go out on their own.
Yes. Because communication is tied to the job, not a personal phone, anyone with access to that job sees the full history — so a handoff never loses the thread.
Customer Reviews
What Field Service and Sales
Teams Say About Knockio
This app is the best thing that has happened to our company! Asad is absolutely amazing! He is so responsive, it doesn't matter what time of day he is on it! I highly recommend this company add this app!
Lacey Jackson
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Knockio is a great product! We use it for our roofing sales canvassing. Their support team is responsive and fixes issues immediately. Highly recommend!
Ben Loveland
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The support team is awesome. The live tracking feature is very useful. The pricing is fair as well!
Bar Galanti
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Knockio is the best! My team and I absolutely love using it - it is so user friendly and simple. Support is brilliant too, nothing is ever too much trouble. The best on the market. Thanks Knockio!
Georgia Hancocks
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We love Knockio so far! It is solving a lot of the issues of the other canvassing apps. The team have worked with us providing excellent fast support. Highly recommend if you're seeing people face to face.
Sarah Bennett
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Amazing app! Definitely has helped out my team a whole lot from our previous canvassing software. They identified what we were struggling with and needed, and everything has been addressed. Highly recommend.
Ayana Hall
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