Business Texting
and Calling Software
How many times has a customer texted your tech's personal phone about an appointment, and now that information lives nowhere except that one person's pocket? Knockio fixes that. Bring your own business number or grab a new one, send and receive calls and texts, and connect your email, all tied directly to the job. Every conversation lives where your whole team can see it.
Schedule a DemoCan I use my own business phone number for texting and calling customers?
Yes. Knockio lets you bring your own existing business phone number or get a new one directly inside the platform, then send and receive both calls and two way SMS texts from that number. You can also connect your existing business email, so every call, text, and email logs automatically to the right job record instead of disappearing into someone's personal phone.
Everything You Need,
Built Into One Platform
Place and Receive Calls From Knockio
Make and take calls from the same number your office and reps use, so call history stays tied to the customer and the job, not someone's personal cell phone.
Trusted by 100’s of customers
Join hundreds of growing teams using Knockio to manage leads, sales, field teams, and customer relationships.
Manage Every Customer Touchpoint From First Contact to Final Job
Whether it is a pest control company sending treatment reminders, a roofing crew confirming a job site arrival, or a solar company following up on a quote, Knockio keeps every call, text, and email organized by job, so your team always knows the full story.
Instant Message Logging
Every call, text, and email logs automatically to the job's activity history the moment it happens, with zero manual note taking required from anyone on your team.
Automated Follow Up Messaging
Combine communication with Knockio's automation builder to send scheduled texts and emails, like appointment reminders or 'we are 15 minutes away' alerts, without lifting a finger.
A More Professional, Responsive Experience
Customers get fast, professional responses from a business number they recognize, helping landscaping, pool maintenance, and home security companies build trust and earn repeat business.
Frequently Asked Questions
Everything Teams Ask Before Using Knockio Service CRM
Service teams need more than a basic contact list. Knockio connects customer records, leads, jobs, estimates, schedules, crews, invoices, payments, and field updates. It helps sales, office, and field teams work from the same information, so jobs move faster with less confusion.