Start a work order from a lead, or from an approved estimate
Start a work order from a lead, or from an approved estimate so the scope and pricing carry over with nothing retyped — either way it stays connected to the job.
Work Order Management Software
If your crews run on a text, a phone call, and a notepad, you're losing margin every week. Knockio's work orders pull tasks, schedules, materials, crews, and costs onto one record built from the approved estimate — so the office and the field read the same playbook, whether you run your own crews, subs, or both, and you can see the profit on every job.
Schedule a DemoWhat should work order management software include for contractors?
It should let you assign tasks and schedules to crews or subcontractors, track a detailed budget against actual spend, generate material takeoffs linked to inventory, create purchase orders for shortages, and attach notes, photos, and vendor bills — all tied to the same job. Knockio brings every one of these into a single connected work order, which is more depth than most platforms offer without an expensive add-on tier.
Everything You Need,
Built Into One Platform
Start a work order from a lead, or from an approved estimate
Start a work order from a lead, or from an approved estimate so the scope and pricing carry over with nothing retyped — either way it stays connected to the job.
Plan the Job From the Ground Up
Lay out the tasks and scope of work, and set priority from Low to Urgent
Lay out the tasks and scope of work, and set priority from Low to Urgent so crews know what matters.
Set start and end dates the whole team can see
Set start and end dates the whole team can see, and add named schedules inside the work order — each with its own team and due date — for the phases of a bigger job.
Protect Your Margins
Track spend against the budget while the job is still open
Track spend against the budget while the job is still open, so a bad number surfaces before it's too late.
See labor and materials against the job for an accurate picture of profitability
See labor and materials against the job for an accurate picture of profitability, and share the cost summary with the customer by email when you want to.
Log bills from suppliers and subcontractors right on the work order
Log bills from suppliers and subcontractors right on the work order — with their own line items, dates, and notes — so what you owe out is tracked against the job budget.
Keep Materials Moving
Add a material takeoff from your catalog
Add a material takeoff from your catalog; Knockio checks stock — available, required, and reserved — and you can adjust stock right from the takeoff with a logged reason.
Raise a PO straight from the takeoff when materials run short
Raise a PO straight from the takeoff when materials run short, and receive stock back into inventory.
Because takeoffs tie to inventory, a job never gets scheduled against materials you don't actually have
Because takeoffs tie to inventory, a job never gets scheduled against materials you don't actually have.
Give Crews Full Job Context
Route the work to an internal crew, a subcontractor, or a vendor
Route the work to an internal crew, a subcontractor, or a vendor — or a mix.
Keep customer-facing notes for shared documents and internal notes for the crew
Keep customer-facing notes for shared documents and internal notes for the crew.
Attach permits, photos, and documents so the field always has the latest information
Attach permits, photos, and documents so the field always has the latest information.
Trusted by 100’s of customers
Join hundreds of growing teams using Knockio to manage leads, sales, field teams, and customer relationships.
Manage Production From the First Task to the Final Walkthrough
Knockio connects work orders to the rest of the job — estimates, invoices, inventory, and payments — so production teams and office staff always look at the same information, no matter how complex the project gets.
Track progress on a visual board
Work orders live in a List View for detail or a Board View for progress — drag a card across Draft, Planned, Scheduled, In Progress, and Completed, and filter by team member, date, or status to find any job fast. Owners and PMs see exactly where every job stands — tasks completed, budget spent, materials ordered — without calling the field.
Crew and subcontractor coordination
Assign work to internal crews, subs, or vendors and notify them automatically of schedule changes, new tasks, or notes — keeping remodeling, GC, and install teams on the same page.
Accountability and job costing
With budget, materials, and labor tracked in one place, owners get an accurate picture of job profitability and protect margins on every job.
Frequently Asked Questions
Everything Teams Ask Before Using Knockio Service CRM
A work order is where margin is won or lost, so here's what contractors ask most before moving production into Knockio.
Yes. A work order can go to an internal crew, a subcontractor, or a vendor — or a combination — so you can run jobs however your business is staffed.
Yes. With budget vs. actual, labor, and materials tracked on the work order, owners get an accurate picture of profitability on every job.
Yes. Raise a purchase order straight from the material takeoff when stock runs short, and receive new inventory without switching systems.
Yes. Tasks completed, budget spent, and materials ordered are all visible on the work order, so owners and PMs check status without a phone call.
Yes. Work orders have separate customer-facing notes (which can appear on shared documents) and internal team notes for reminders and instructions.
Either. You can start a work order from a lead directly, or from an approved estimate so the scope and pricing carry straight over — whichever fits the job. It stays connected to that lead or estimate the whole way through.
Yes. Each work order has a vendor bills section that logs bills from suppliers and subcontractors — with their own line items, dates, and notes — tracked against the work order's budget, so your cost picture stays complete.
Customer Reviews
What Field Service and Sales
Teams Say About Knockio
This app is the best thing that has happened to our company! Asad is absolutely amazing! He is so responsive, it doesn't matter what time of day he is on it! I highly recommend this company add this app!
Lacey Jackson
⭐⭐⭐⭐⭐
Knockio is a great product! We use it for our roofing sales canvassing. Their support team is responsive and fixes issues immediately. Highly recommend!
Ben Loveland
⭐⭐⭐⭐⭐
The support team is awesome. The live tracking feature is very useful. The pricing is fair as well!
Bar Galanti
⭐⭐⭐⭐⭐
Knockio is the best! My team and I absolutely love using it - it is so user friendly and simple. Support is brilliant too, nothing is ever too much trouble. The best on the market. Thanks Knockio!
Georgia Hancocks
⭐⭐⭐⭐⭐
We love Knockio so far! It is solving a lot of the issues of the other canvassing apps. The team have worked with us providing excellent fast support. Highly recommend if you're seeing people face to face.
Sarah Bennett
⭐⭐⭐⭐⭐
Amazing app! Definitely has helped out my team a whole lot from our previous canvassing software. They identified what we were struggling with and needed, and everything has been addressed. Highly recommend.
Ayana Hall
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